![]() TeamViewer is a well-known remote-access and desktop-sharing application. ![]() Obviously, you can’t do the physical things, like insert or eject USB drives, but you’ve got an assistant on-site who can do those things for you, if necessary. It allows you to control the remote machine and use it, more or less, just as you would if you were sitting in front of it. That’s where remote-access software comes in. Seeing the problem in-person is always helpful, but, sometimes, that’s not possible. Even worse, it can put that person off adopting new technology in the future. Trying to talk someone who isn’t tech-savvy through a simple procedure can be frustrating for both of you. Are you the go-to techie for friends and family whenever they run into computer difficulties? It’s always nice to help, but anything that makes the job quicker and easier is most welcome.
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